Privacy Policy

1. Information We Collect

We collect information you provide directly — such as your name, email address, phone number, shipping address, and payment details — when you create an account, place an order, or contact us. We also collect usage data such as pages visited and device information.

2. How We Use Your Information

• Process and fulfil your orders
• Send order confirmations, shipping updates, and receipts
• Respond to customer support enquiries
• Send promotional communications (with your consent)
• Improve and personalise our services
• Prevent fraud and ensure security

3. Push Notifications

If you grant permission, we may send you browser push notifications about orders, offers, and updates. You can revoke this permission at any time via your browser settings.

4. Sharing Your Information

We do not sell your personal data. We share it only with trusted third parties who help us operate our business — such as payment processors, courier partners, and cloud infrastructure providers — and only to the extent necessary to provide our services.

5. Cookies

We use cookies and similar technologies to keep you signed in, remember your cart, and analyse site usage. You can control cookie preferences through your browser, though disabling certain cookies may affect site functionality.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, email us at support@disentclub.com.

8. Security

We implement industry-standard security measures including HTTPS encryption and access controls to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website. Continued use of our services after changes are posted constitutes acceptance.

10. Contact Us

For privacy-related questions, email us at support@disentclub.com.